Telephone Systems

Blue telephone system
Learn about different telephone systems and brands so you can make the right choice for the needs of your business. Find information about our top suppliers in the UK and get a free quote.

Why Have a Business Telephone System?

A company of any size shouldn’t underestimate the importance of a good telephone system to keep their business connected and reachable. It is vital to have a telephone system that has all the specific functions your business requires and can cope with the demands your business.

A telephone system can maintain both internal communications between colleagues and provide a consistent external line for customers.

Before purchasing a telephone system it is important to consider whether you require the following features:

  • Videoconferencing
  • Paging
  • Intercom
  • Unified Messaging
  • Wireless IP Capability

Best Phone Systems
Telephone System Prices

Find the best telephone system for your company with Expert Market's tailored quote service.


Types of Telephone Systems

Understanding your businesses requirements will help you choose the correct telephone system for your business.

There are three main types of business telephone systems:

  1. KSU-Less Systems
  2. Key Systems
  3. Private Branch Exchange System

KSU-Less System

KSU-less systems are recommended for smaller businesses who require less than 10 extensions or have less than 10 employees working for them. However it should be noted that the limited features of KSU-Less systems does mean they are not necessarily suitable for all small businesses.

These systems are usually the least costly of all the systems available by a considerable margin. Because these systems are the cheapest telecom's, companies do not usually install or maintain them.

This means you will have to purchase the telephones and necessary hardware and install them yourself, which may present system reliability problems for the business. One other problem with KSU-Less systems is that they are often prone to crosstalk issues.


Key (KSU) Systems

Another option is Key Systems, which are suited to businesses that require less than forty extensions. These work by using a Key System Unit (KSU) as a central control, giving these phone systems features that do not exist on ordinary domestic telephones.

KSU Systems are typically priced between KSU-Less Systems and PBX systems. It is possible to purchase a hybrid system which means than a Key System can offer many of the facilities traditionally only offered by PBX systems. Both Keys Systems and Hybrid Systems are available to be installed and maintained by telecom's companies.


Private Branch Exchange (PBX) Systems

PBX Systems are most suited to businesses that require more than forty phone extensions, or businesses that require sophisticated specifications for their phones.

PBX systems are more expensive than KSU-Less Systems but the price has fallen in recent years so there is now less of a difference between the two. On the other hand, telecoms companies are on hand to offer to install and maintain PBX systems, which is not the case for KSU-less systems.

Find the best telephone system for your company with Expert Market's tailored quote service.


Telephone System Suppliers in the UK

This following list consists of Expert Market’s network of top telephone systems suppliers in the UK.


Arrow Business Communications Ltd

Arrow Business Communications logo

With over 19 years experience in the telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is perfectly positioned to provide a full and bespoke range of telecommunications solutions to both SME and corporate businesses.

With three locations in Weybridge, Bromsgrove and Newton-le-Willows, Arrow is able to service customers across the UK using their own certified engineers.

  • Products and Services include:
  • Telephone systems and maintenance
  • Hosted Telephony
  • IT Services
  • Data connectivity
  • Telecoms consultancy
  • Business mobile devices
  • Calls and Lines

Lily Comms

Lillycomms logo

Lily Comms is an award winning provider of bespoke communications solutions to UK businesses. Their ethos is to deliver high performance technology with unbeatable service at a competitive price.

They believe the beginning of a working relationship should start with listening to your needs and requirements. They understand that every business is unique in how it operates and will work with you to build a bespoke solution that will improve the way your business communicates.

Their team have over 150 years of combined experience in the telecoms sector, offering reassurance that you are in the hands of industry leading experts.

Products and Services include:

  • Improving your telecoms set-up
  • Increasing efficiency across your business
  • Cutting costs with effective communications
  • Improving operations with cutting edge technology

Purple Comms Ltd

PurpleComms logo

Based in Brentwood, Essex, Purple Comms is a communications solution provider for hardware and software-based products. Purple Comms Ltd prides itself not only on their response time, but also the care they take to resolve any issue. Their focus is on excellent support.

With a dedicated helpdesk to support all of your communications needs, from telephone systems, mobile and data servers to client PC's, they will be able to assist with any requirement you have. Their technical staff all have over 10 years experience and have an excellent understanding of the products they supply and support.

Products and Services include:

  • IP PBX (VoIP)
  • Hosted PBX (VoIP) up to 5 users
  • Hosted PBX (VoIP) up to 200 Users
  • Analogue Systems
  • Digital Systems
  • Servers
  • Telephone Systems
  • Client PC's
  • Data Switches
  • Routers
  • Multifunctional Devices (copier/fax/printer)
  • Printers
  • Conferencing Equipment

Find the best telephone system for your company with Expert Market's tailored quote service.


Midshire Telecom

 Midshire Telecom logo

Midshire Telecom are a nationwide, independent supplier of the world’s leading technology brands including Hosted and PBX Telephone Systems.

From a wide range of bespoke digital and IP telephone systems, designed to fit your business needs, improving productivity and reliability. With our technology experts designing and implementing features will ensure to help benefit the way your business functions.

Products and Services include:

  • Networking access control, Ethernet switches, branch routers, network management, wireless networks & virtual enterprise network architecture
  • Unified communications on phones, video & conferencing, platform & infrastructure, communication & messaging

RingCentral, Inc.

RingCentral logo

RingCentral delivers innovative cloud business communications solutions. They offer businesses quality voice, fax, text, conferencing and HD video meetings. With a cloud based solution, they give businesses a great level of flexibility. They also specialise in VOIP technology, offering a fast easy solution to businesses operating across the country with different offices.

Products and Services include:

  • Cloud PBX
  • Call management features
  • Mobile apps
  • Unlimited calling, fax, SMS, conferencing and HD video meetings
  • Salesforce CRM integration
  • Automatic call recording
To learn more visit: RingCentral Supplier Page

NCONNECT Telephony Solutions (NFON UK)

NCONNECT logo

NCONNECT is the UK’s most advanced cloud telephony provider with a large European presence, offering scalable carrier-grade telephony solutions over the BT network. They are the only supplier providing cloud telephone systems from 1 to 100,000 extensions to companies of all sizes.

Products and Services include:

  • Direct numbers for each extension
  • Superb voice quality and high resilient service
  • Full web-based call management, queues, IVR
  • Free calls between offices and remote workers
  • Wide range of Desk, Conference, DECT and Soft phones
  • Your extensions on your mobile as an app (iPhone, Android & Blackberry)
  • Microsoft Lync integration
  • Full integration with most CRM solutions
  • Collaboration, Messaging and Conferencing
  • Flat Rates for Mobile and Landline
  • Zero Touch Rollout
  • All managed using your Internet browser

Find the best telephone system for your company with Expert Market's tailored quote service.


Mitel Networks

Mitel Networks logo

Mitel is a high-tech company, headquartered in Canada, providing unified communications solutions for businesses. They primarily focus on Voice-over-IP (Voip) products.

Products and Services include:

  • IP-PBX systems & software
  • Mobility & wireless solutions
  • Conferencing & collaboration applications
  • IP business telephones
  • Contact centre/call centre applications
  • Messaging & voicemail applications
  • Enterprise management applications
  • Mitel UC360 Collaboration Point
  • Virtual solutions

Mitel MiVoice:

Toshiba

Toshiba logo

Toshiba Telecommunication Systems Division (TSD) is a division of Toshiba American Information Systems Inc. and is an independent operating company.

This company is a manufacturer of IP business telephone systems, which are designed for small to medium-sized businesses as well as larger enterprises.

Products and Services include:

  • IP4100
  • Strata Systems
  • Feature phones
  • Windows Operator Consoles (WOC)
  • Voicemail
  • Automatic Call Distribution (ACD)
  • TASKE
  • Strata Call Manager (SCM)

NEC Global

NEC Global logo

NEC Corporation, based in Tokyo, is a Japanese multinational provider of information technology services and products.

Products and Services include:

  • Broadband network systems
  • Mobile & wireless communications network systems
  • Mobile handsets
  • Broadcast

NEC Telephone Systems:

Find the best telephone system for your company with Expert Market's tailored quote service.


360 Solutions

360 Solutions logo

360 Solutions are a UK-based independent telephone system consultancy offering design, supply and support for telephone systems.

Products and Services include:

  • UC/Telphone systems
  • Lines (data & voice)
  • Mobile
  • LAN/WAN infrastructures

Aspect Business Communications Limited

Aspect Business Communications logo Aspect Business Communications specialises in the supply, installation and maintenance of converged voice and data systems.

Products and Services include:

  • Hardware
  • Solutions
  • Support
  • Cabling

Lascom Communications Limited

Lascom Communications ltd logo

Lascom support and supply new phone systems and communications platforms across the UK and EMEA.

Products and Services include:

  • Connectivity – GSM gateway, call billing, internet and mobiles
  • Professional Services – support, installation, cabling & web design
  • Solutions – telephone system, moving office & call management

Find the best telephone system for your company with Expert Market's tailored quote service.


Panasonic

Panasonic logo

Panasonic Communications Solutions, a division of Panasonic System Communications Company Europe, is committed to developing a unique range of communications products and systems.

Their telephone systems are known for having ease of use, audio quality and reliability. These systems are designed to meet your business communications needs easily.

Products and Services include:

  • SOHO Business Phone Systems
  • IP Business Phone Systems
  • Digital Business Phone Systems
  • Voice Mail Systems
Panasonic Prices:

Nortel

Nortel logo

Nortel Networks Corporation, sometimes also known as Nortel, was bought by Avaya in 2009 but continues to be a popular brand amongst small and mid-sized businesses due to its reputation for a solid product.

Products and Services include:

  • Innovative technology solutions encompassing end-to-end broadband
  • Voice over IP
  • Multimedia services & applications
  • Wireless broadband

Notel Telephone System:


Cisco Systems, Inc.

Cisco logo

Cisco Systems is an American multinational corporation that manufactures networking equipment. They offer a range of telephone systems with voice and unified communications capabilities.

Products and Services include:

Find the best telephone system for your company with Expert Market's tailored quote service.


Samsung

Samsung logo

Samsung Group is a South Korean multinational conglomerate company that has a great reputation for innovation and reliability. They supply telephone systems for all different sizes and types of businesses, offering a great choice for businesses looking to scale whilst keeping the same telephone provider.

Products and Services include:

  • Digital keysets & VOIP keysets
  • Digital telephone systems
  • Samsung communication manager
  • Voicemail & auto attendant
  • OfficeServ & CTI applications
  • Mobility solutions
Samsung Telephone Systems:

Avaya UK

Avaya logo

Avaya Inc. is based in the US, and is a global provider of business communications and collaboration systems.

Products and Services include:

  • Networking access control, Ethernet switches, branch routers, network management, wireless networks & virtual enterprise network architecture
  • Unified communications for phones, video & conferencing, platform & infrastructure, communication & messaging

Orchid Telecom

Orchid Telecom logo

Orchid Telecom is a manufacturer of business phones, PBX phone systems and bespoke telecommunication equipment for small to medium sized businesses.

Orchid Telephone System:

Find the best telephone system for your company with Expert Market's tailored quote service.


Ericsson

Ericsson logo

Ericsson is a Swedish multinational technology company that provides telecommunications networks. They are known for being the world’s largest provider of wireless equipment.

Products and Services include:

  • Communications services
  • Fixed broadband & convergence
  • Managed services
  • Mobile broadband
  • Operations & business support systems

4Com PLC

4Com PLC logo

4Com are a leading UK supplier of business telephone systems, from call logging to recording.

Products and Services include:

  • Business Communications Solutions
  • Communications Services – call recording, 4Sight CTI, business mobiles, on hold marketing,
  • wholesale calls & lines and maintenance of phone systems

More Telephone Systems Brand Reviews


Other Types of Telephone Systems


How Telephone Systems Work, Features & Functions


Next Steps

If you are interested in hearing more about telephone systems for your business, then fill out the form at the top of this page and a select group of excellent suppliers will get in touch with you.

Find the best telephone system for your company with Expert Market's tailored quote service.

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