Why Mitel Telephone Systems?
A telephone system is a network of telephones contained in the same system. The telephone lines can be accessed simultaneously from each telephone within the system. Telephone systems vary greatly in size. A small business, for example, is likely to have a small telephone system containing just a few telephones while very large offices will have large, complex systems. Most telephone systems offer the same regular features, such as speed dial, music on hold, call hold, pager, auto attendant, number directory and an answer phone service, but more complex systems will offer other additional features such as remote location, conference call facilities and VOIP (Voice over Internet Protocol).
Mitel Business Telephone Systems
Founded in Ottawa in 1973, Mitel is a high tech company operating in over 90 countries. They specialise in both real time (for example, telephony and video conferencing) and non real time communication (examples are voice mail, fax, SMS and others). The company has its own network of over 100 offices which, in turn, support over 1,500 resellers and partners around the world. The company changed ownership in 2001 and since then it has focused on VoIP products.
Voice over IP is the term given to a group of communication methods which use the internet as oppose to the public switched telephone network (PSTN). The PSTN is the traditional telephone system network, with satellites, telephone lines and cables, both overland and undersea, all connected by switching centres. With a Mitel telephone system there are many benefits to be had, including cutting costs due to using the internet (broadband) for voice calls, increased productivity as staff are easier to contact and can work away from the office and an improved customer service due to the efficient handling of calls.
Mitel sees telecommunications as a business investment to ongoing performance and productivity, not a one off purchase of a telephone system and focus on understanding the needs of each business to ensure that their tailored package is exactly what they need.
Why Choose a Mitel Telephone System?
There is a wide range of choice when deciding upon which telephone system to have, with analogue, digital, and IP systems as well as different networks and telephone options. By providing an easy to use administration tool and phone interfaces, Mitel ensures that users of its systems get maximum value by knowing how everything works. Mitel systems are flexible and therefore cost effective. Their systems can expand to up to 250 users, using multiple sites and other third party devices and applications can be added to tailor functionality. Their call routing methods mean that connections are quicker and more reliable and its wireless support enables connection from anywhere in the world.
