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Verizon Business Telephone Systems

Verizon Business Telephone Systems

Businesses of all sizes can benefit from having an integrated telephone system which allows employees to communicate privately, either on or off site. Regular and reliable communication is the back bone of any business and top class business telephone system make this a reality for countless small and large businesses. Verizon business telephone systems are flexible, reliable, and easy to use.

About Verizon

Verizon are an IT solutions provider who works with businesses of all sizes to ensure they have the correct systems in place to handle all their voice and data communication needs. Verizon are a global company who in 2011, managed more that 4200 customers worldwide across a network of 142 countries. They are known within the industry as being a leading provider of business communication systems and software.

Why switch to Verizon?

Firstly, because it’s quick, doesn’t interrupt business workflows, and gives businesses the option to keep their existing phone numbers. In addition, their solutions are designed to suit businesses of all sizes, and packages are integrated depending on business needs.

Verizon Phone Systems

The company offers a range of Verizon business telephone systems which include VoIP services, Customer Redirect Services, and Toll Free Services. VoIP, or Voice over Internet Protocol, is the most Verizon business telephone systems chosen by customers. The system works by sending voice data through Verizon's own IP network, meaning that sensitive information is safe within their own network. Verizon's VoIP telephone system allows communication on a national or international basis and allows for easy communication between centres and remote workers. Usually, the system will allow for unlimited domestic calls, whether they are local or long distance.

What are the phone line options?

Verizon’s business phones are designed to give business 100% phone service with 99% reliability, with unlimited local calling, and month-to-month pricing
• Basic unlimited local package: One phone line with unlimited calling
• Unlimited local package: One line with features such as call waiting, 3 way calling, and line hunting
• Basic unlimited nationwide package: One phone line with unlimited nationwide calling plus features such as caller ID, and voicemail
• Unlimited nationwide package: One line with unlimited nationwide calling, with all of the features of the basic package plus 12 more

The decision to switch becomes even easier when combined with a bundle that adds a fast Internet service, more reliability, and support for business needs.
• Verizon Business Bundle includes two phone line installations ( one for unlimited nationwide calling, and another for incoming faxes and credit card transactions); a worry free guarantee; high speed internet; and free business applications that increase productivity and protect work

What’s included with the bundle’s phone line?

When businesses bundle the services they need, they can access additional features to help them stay connected to their customers, and safeguard information:
• Standard voicemail
• Caller ID; call hold; call waiting; 3-way calling;
• Multi-line business phone system: Enables users to dial another person in the office without incurring extra charges; allows users to be called back wen they get a busy signal; allows all users within a call group to be able to answer other lines; and also answer any ringing line by dialing an access code
• Line hunting: Sends customers to a live employee before being diverted to voicemail or getting a busy signal
• Calls can be transferred to other numbers
• Speed dialing
• Lets users distinguish between internal and external incoming calls
• Consultation hold: Let’s users put an existing call on hold in order to make another call

How does pricing work?

Verizon have a phone plan package and bundle building package that enables them to create and price their service offerings to suit individual business needs, depending on the number of phone lines required; the amount and size files they are likely to download; how much time they spend online; and whether they make mostly nationwide or local area calls.

Verizon Small Business Telephone Systems

For smaller, one site businesses, Verizon offers the Centrix System. This system is recommended for small to medium sized businesses that are based in one centre and that needs more than 20 working telephone lines. This is a cost effective option for one site businesses as Centric does not require any specialist equipment to work to its full advantage. To operate to full capacity, Centrix only requires normal desk top telephones. This Verizon business telephone system works especially well for businesses that have a main reception desk or small switchboard.

Verizon Toll Free Telephone Calls

For businesses that receive calls from many locations, or want to allow their customers to call at no cost to themselves, the Verizon Toll Free system offers the perfect communication solution. After Verizon have installed a toll free telephone system at your business, customers can call and you as a business will pay for the cost, meaning that your customer base can always contact you without having to worry about hefty call costs.

Other Verizon Services

As an all round IT Solutions Company, along with Verizon business telephone systems, the company offers a range of products which can enhance the communication structure of your business. Other communications services from Verizon include conference and collaboration products, security software, wireless communication systems that allow employees to stay in touch which on the move, and high powered networking equipment that connect businesses across multiple sites.